Policy Library

State, regional and municipal governments face unique challenges in developing digital policies, particularly when prescribing processes for public-facing electronic signatures and records.

What happens when you receive an electronic document from a third party? What is your standard for accepting that digital document or relying on an electronic signature?

Engaging in transactions with outside parties involves a different set of opportunities and risks. To maximize the benefits of going digital, organizations need to identify and confront issues that are likely to arise when transactions are challenged.

Often the first step in digital transformation is the conversion of internal workflows to electronic processes. Considered by many as merely “paving the cow path”,…

Continue reading → Internal Policies